Business Process Management (BPM) and Multi-Moment-Analysis (MMA)

Business Process Management (BPM) and Multi-Moment-Analysis (MMA)

"If you can't describe what you are doing within a process, you don't know what you're doing." W. Edwards Deming's quote shows the importance of understanding internal processes in your business.

The central question in a Business Process Management (BPM) concept therefore is: "Who does what, when, how and with what?".

A Business Process Management (BPM) solution aims at analyzing, automating and making internal business processes transparent.

The Multi-Moment-Analysis (MMA) as Methodical Partner of BPM Concepts

The methodical approach to continuous process improvement is cyclical in nature. An example of such a cycle is shown in the adjacent picture:

BPM with MMA ideally supports gain of knowledge concerning the following elements:

- Monitoring
- Analysis
- Optimisation of processes.

The insights gained from analysis of the target-performance-comparison will be used to derive improvements and specifications and to design new business processes. On the basis of figures, data and facts uncovered, new process structures can be designed, provided with the required metrics and assigned to the right targets. Optimization guides the scheming of new solutions and simulations to be performed.

Findings from the optimization phase will flow back into the design and implementation phase, completing the life cycle. In this model, processes move through a closed loop, allowing continuous improvement and adaption. Improving in this context can mean to combine processes, to automate tasks and similar steps to be taken.

The process cycle keeps the company in motion like a living organism, supporting looped business process improvement as it goes.

The Limsophy BPM with MMA is an example of integrating the Multi-Moment-Analysis (MMA) into a BPM concept  More here.